Shipping and Delivery

Order Processing Time

All orders are processed within 2-3 business days from the time of purchase. We aim to ensure that your items are carefully packed and shipped as quickly as possible.

Shipping Time

Shipping times vary based on the shipping rate selected at checkout. Standard shipping typically takes 1-5 business days. You will receive a confirmation email with tracking information once your order has been shipped.

International Shipping

We use DHL Express for all international orders to ensure fast and reliable delivery. International orders are typically delivered within 4-5 business days. Please note that delivery times may vary depending on your location and local postal services.

Custom Fees and Taxes

International orders may be subject to customs fees and taxes, which are the responsibility of the recipient. These charges vary depending on the country and are not included in the purchase price or shipping cost. We recommend checking with your local customs office for more information on potential charges.

Return and Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, please review our return and exchange policy below.

Eligibility for Returns and Exchanges

• Customers are allowed 10 days from the time of delivery to contact us to file an exchange.
• Returns and exchanges are only allowed within the continental USA.
• Return shipping fees are not covered by us.
• Sale products may not be returned.
• Defective or damaged goods can be reported to info@wkr.gg or by using our contact page to submit the defect to have the situation rectified.

Conditions for Returns

• Clothing must not be washed, dried, stretched out, or altered from the initial state in which they were delivered.
• Any odors or strong smells will not be accepted.
• Items must be in their original condition, unworn, unwashed, and with all tags attached.
• All purchases must be returned in their original packaging with original tags.
• Items marked as final sale cannot be returned or exchanged.

How to Initiate a Return or Exchange

1. Contact us within 10 days of your delivery date.
2. Provide your order number and a brief description of the issue.
3. Follow the instructions provided by our customer service team.

Please note that we inspect all returned items. If the return does not meet the conditions listed, we reserve the right to refuse the return or exchange.

We appreciate your understanding and cooperation. If you have any questions or concerns, please feel free to reach out to our customer service team at info@wkr.gg.